Administrator

Kent Scouts has an exciting opportunity for someone to join the team as an Administrator, based at our County Office in Sandling, Maidstone.

Working Hours: 40 hours per week. Weekend and evening work required on occasions.

Salary: £25,400 - £28,000

Location: Maidstone, Kent

Reports to: Office & Finance Manager, Kent Scouts

Contract: Permanent

About Us

Kent Scouts is part of the wider The Scout Association movement, delivering the “Skills for Life” strategy through Scouting activity across the County. We are passionate about providing young people with fun, safe, adventurous experiences and empowering volunteers to deliver outstanding programmes.

Key Responsibilities

Main duties include:

• Supporting the business by providing accurate and timely administration;
• Dealing with correspondence, complaints, and queries;
• Answering telephone, greeting visitors and dealing with enquiries;
• Ordering supplies and processing orders;
• Checking and submitting adult award applications to Scout HQ;
• All associated admin relating to awards, ie congratulatory letters, arranging engraving of medals and sending out to Lead Volunteers for presentation;
• Processing youth badge order requests and order replenishment;
• Processing Duke of Edinburgh registrations and approvals;
• Processing King’s Scout Award completion logs;
• Census administration and preparing growth certificates;
• Processing DBS applications for staff and volunteers;
• General administrative tasks, including communications, such as memos, emails, reports, presentations, and other correspondence;
• Maintaining internal databases;
• Supporting the County Lead Volunteer and County Chair;
• Supporting the Office & Finance Manager;
• Supporting the Business Development Lead with bookings and admin;
• Liaising with District Lead Volunteers for events where County representation is required;
• Sorting and distributing incoming post and organising and sending outgoing post;
• Supporting volunteers with enquiries and requests;
• Arranging Kent Scouts AGM and Kent Scouts Awards Celebration Day;
• Attend Kent Show supporting volunteers on the Kent Scouts stand;
• Assisting in set-up and clear-down of meeting rooms;
• Attending pre-arranged meetings, as and when required;
• Dealing with all work in a discreet and confidential manner.
• Handling financial accounting administrative tasks through Sage software.
• You may be asked to undertake additional tasks by the County Leadership Team.

Person Specification

Essential:

• Good computer skills, ie Microsoft Word, Outlook and Excel;
• Experience of Sage accounting software;
• Excellent telephone manner;
• Ability to learn new skills quickly and efficiently prioritise and organise work;
• Friendly, pro-active and hard-working team member;
• Minimum two years’ experience in a similar role;
• Experience in finance would be desirable.

Other:

• Undertake any other duties as may be reasonably requested by Lower Grange Farm Management that ensure the ongoing operational success of the centre and delivery of excellent customer experiences;
• Be committed to, and actively promote, Lower Grange Farm’s policies and procedures to value and respect diversity and inclusion in all aspects of duties and working relationships;
• Be passionate and demonstrably committed to improving the lives of children and young people;
• Have an impeccable work ethic with a practical, flexible and dynamic approach to work;
• Customer centric mindset with exceptional customer service skills;
• Excellent ability to communicate with a wide range of people;
• Work as a team player with a willingness to work effectively with others;
• Work independently, demonstrating proactivity and initiative;
• Commitment to the principles of equality, diversity and inclusion.

What We Offer

• The opportunity to make a real difference to the lives of our volunteers and young people across Kent
• Access to training and development opportunities
• The chance to join a supportive, enthusiastic and values‑driven team
• 22 days annual leave plus bank holidays
• Pension
• Free onsite parking

To Apply

For an application form, please email our Office & Finance Manager, Lynne Harrison finance@kentscouts.org.uk

Interviews likely to be held across February 2026

This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.

Kent County Scout Council is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. This role involves working with children and is exempt from the Rehabilitation of Offenders Act 1974. You are also expected to undertaking mandatory Scouts learning in safety, safeguarding, inclusion and data protection. Kent County Scout Council is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.